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Do not buy anything from this mob. I have been burnt a couple of times.

They have a very smart strategy for getting more and more money out of you. If you order say a pair of pants size small they will intentionally send you a large so that you are left with two options, asking for a refund (which you won't get) or a replacement (which you won't get either).

You will be emailing their customer service team endlessly trying to dispute the matter and you will get absolutely nowhere. If it's an item of clothing you really want you will have to put in another order and again the same thing will happen, they will intentionally send you the wrong size.

Review about: Ninjapparel Shipping Service.

Reason of review: Order processing issue.

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Hi there

My name is James and I am the Operations Manager at NinjApparel.

I am truly sorry to hear that you are not happy with your purchase and the customer service you received.

This is not at all part of the company's ethos and I would like to assist you further.

Please email me directly on with the details of your order and grievances so I can resolve this matter for you ASAP.

Kind regards,


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