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For those of you that actually GOT your package from Ninjapparel and noticed the quality was absolute *** here is everything I did to get my money back. I bought items form Ninjapparel in December and it took a few weeks for the products to show up. It was two packages which means they shipped from different factories.

Right off the bat I opened a dispute with PayPal and contacted Ninjapparel about the quality and that I would like to return the merchandise. The address they use on Paypal is an address in Switzerland. The addresses on the packages were from China. The address on their own website is different. This is a fake "company" that just dropships. If you look up these items on AliExpress they are WAY cheaper, use the same stock photos, and I believe it is directly from the factory/factories where these "products" come from.

Finally after going back and forth as to why their quality of their clothing is *** Ninjapparel sends me a private email to ship the clothing back to two facilities in China. Meanwhile, if you notice, PayPal requires you to ship the items back to the company's address on file in Switzerland in order for the refund to be processed. I contacted PayPal to explain how I KNOW for a fact this is a scam company and how they wanted me to ship to China. They assured me that no matter what, it needs to arrive to the address on file regardless of whether the company is actually located or not.

From the way it was worded -- anything can be sent back to the Swiss address and as long as it shows up "delivered", it will automatically close the case. I decided to ship an envelope with NOTHING in it to the Switzerland address. It cost $14. After about two weeks, the USPS tracking showed that multiple delivery attempts were made and that now it was heading back to me in the US.

I had to contact PayPal at least 6 times, re-explaining the story that this is not a real company. PayPal made ME contact the post office/Swiss post to find out why. The Swiss post told me that there is not a receiver at that address. Basically "Boffin Ventures Limited" doesn't exist in Switzerland (duh).

FINALLY someone at PayPal had the sense to escalate the situation to where once the "item" would be returned to me, the case would close automatically. Funny enough, the envelope never actually got delivered back to me and they refunded my money the other day out of the blue after TWO months of going back and forth with PayPal -- I had to do their job for them by researching this company and even where the website was registered.

Additionally, with PayPal, you can enroll in shipping reimbursement which allows you to request money back for orders (I believe they will refund up to $30). After I got the refund, I requested reimbursement for shipping and they refunded the $14.

Now I have *** clothes that I will donate to Goodwill along with all my money back. An absolute nightmare but I am SO glad PayPal finally took my side.

Reason of review: Return, Exchange or Cancellation Policy.

Preferred solution: the company to shut down their website.

NinjApparel Cons: Everything about this company and its business practices.

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